Refund policy

Returns
We do not offer any returns at this time.

Exchanges
We only exchange/replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at egreenvalley@me.com and send your item to: 8610 Clear Creek Rd. Mount Hood Parkdale Oregon US 97041.

Shipping
To return your product, you should mail your product to: 8610 Clear Creek Rd. Mount Hood Parkdale Oregon US 97041

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.